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西文图书1.Enterprise one to one : tools for competing in the interactive age / 1st ed. F713.50/E77
馆藏复本:1
可借复本:1 Don Peppers and Martha Rogers.
Currency Doubleday, c1997.
(0) 馆藏 -
西文图书2.Return on customer : creating maximum value from your scarcest resource / 1st ed. F713.50/E79
馆藏复本:1
可借复本:1 Don Peppers and Martha Rogers.
Currency/Doubleday, 2005.
(0) 馆藏 -
西文图书3.The one to one future : building relationships one customer at a time / 1st ed. F713.50/E66
馆藏复本:1
可借复本:1 Don Peppers and Martha Rogers.
Currency Doubleday, 1993.
(0) 馆藏 -
西文图书4.The one to one manager : real-world lessons in customer relationship management / 1st ed. F274/E13
馆藏复本:1
可借复本:1 Don Peppers and Martha Rogers.
Currency/Doubleday, c1999.
(0) 馆藏 -
西文图书5.The one to one fieldbook : the complete toolkit for implementing a 1 to 1 marketing program / 1st... F713.3/E29
馆藏复本:1
可借复本:1 Don Peppers, Martha Rogers, and Bob Dorf.
Currency Doubleday, c1999.
(0) 馆藏 -
中文图书6.客户关系管理 F274/596
馆藏复本:5
可借复本:5 (美) 邓·皮泊斯, 马沙·容格斯著
中国金融出版社 2006
(0) 馆藏

