检索到 6 条 主题词=CUSTOMER LOYALTY 的结果
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西文图书1.Loyalty rules! : how today's leaders build lasting relationships / F272.91/E17
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可借复本：1 Frederick F. Reichheld.
Harvard Business School Press, c2001.
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西文图书2.Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that real... F713.5/E184
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可借复本：1 Timothy L. Keiningham [et al.].
John Wiley & Sons, c2005.
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西文图书3.Return on customer : creating maximum value from your scarcest resource / 1st ed. F713.50/E79
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可借复本：1 Don Peppers and Martha Rogers.
Currency/Doubleday, 2005.
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西文图书4.Customer bonding : pathway to lasting customer loyalty / F713.52/E7
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可借复本：1 Richard Cross and Janet Smith.
NTC Business Books, c1995.
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西文图书5.The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer... F713.55/E18
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可借复本：1 Bryan P. Bergeron.
McGraw-Hill, c2001.
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西文图书6.Getting naked : a business fable about shedding the three fears that sabotage client loyalty / 1s... F713.5/E20
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可借复本：2 Patrick Lencioni.
Jossey-Bass, c2010.
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