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检索到 3 条 责任者=WIERSEMA FREDERIK D 的结果    

 


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  1. 西文图书1.Customer intimacy : pick your partners, shape your culture, win together / F713.5/E223

    馆藏复本：1
    可借复本：1     by Fred Wiersema
    Knowledge Exchange, c1996
    (0) 馆藏

  2. 西文图书2.Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, Ameri... F713.52/E21

    馆藏复本：1
    可借复本：1     edited by Fred Wiersema.
    HarperBusiness, c1998.
    (0) 馆藏

  3. 西文图书3.The discipline of market leaders : choose your customers, narrow your focus, dominate your market / F713.50/E80

    馆藏复本：1
    可借复本：1     Michael Treacy and Fred Wiersema.
    Addison-Wesley Pub. Co., c1995.
    (0) 馆藏

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