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题名/责任者:

Reinforcements : how to get people to help you / Heidi Grant

出版发行项:

Boston, Massachusetts : Harvard Business Review Press, [2018]

出版发行项:

c2018

ISBN:

9781633692350

ISBN:

1633692353

载体形态项:

200 pages ; 22 cm

个人责任者:

Halvorson, Heidi Grant- 1973- author

论题主题:

Help-seeking behavior

论题主题:

Persuasion (Psychology)

论题主题:

Interpersonal communication

论题主题:

Management-Psychological aspects

中图法分类号:

C912.6

书目附注:

Includes bibliographical references (pages 179-187) and index

摘要附注:

We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.--

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