机读格式显示(MARC)

• 000 00834cam a2200265 a 4500

• 001 0000220614

• 005 20141029110100.0

• 008 091120s2010 cau 000 0 eng

• 010 __ |a 2009046010

• 020 __ |a 9780787976392 (cloth)

• 020 __ |a 0787976393 (cloth)

• 035 __ |a (OCoLC)ocn430842585

• 040 __ |a DLC |c DLC |d YDX |d CDX |d YDXCP |d BWX |d VP@ |d DLC

• 050 00 |a HF5415.525 |b .L46 2010

• 082 00 |a 658.8/12 |2 22

• 090 __ |a F713.5/E20

• 093 __ |a F713.5 |2 4

• 100 1_ |a Lencioni, Patrick, |d 1965-

• 245 10 |a Getting naked : |b a business fable about shedding the three fears that sabotage client loyalty / |c Patrick Lencioni.

• 250 __ |a 1st ed.

• 260 __ |a San Francisco, CA : |b Jossey-Bass, |c c2010.

• 300 __ |a ix, 220 p. ; |c 22 cm.

• 650 _0 |a Customer loyalty.

• 650 _0 |a Customer relations.

• 920 __ |a 222016 |z 1