机读格式显示(MARC)

• 000 00808cam a2200253 a 4500

• 001 0000374368

• 003 CAL

• 005 20191009092900.0

• 008 130924s2001 enka b 001 0 eng

• 020 __ |a 0273650319

• 040 __ |a PULFG |c PULFG

• 090 __ |a F713.3-62/E1

• 093 __ |a F713.3-62 |2 4

• 099 __ |a CAL 022013056851

• 100 1_ |a Burnett, Ken.

• 245 14 |a The handbook of Key customer relationship management : |b the definitive guide to winning, managing and developing key account business / |c Ken Burnett.

• 260 __ |a London : |b Prentice Hall, |c 2001.

• 300 __ |a xix, 401 p. : |b ill. ; |c 24 cm.

• 504 __ |a Includes bibliographical references and index.

• 650 _0 |a Selling |x Key accounts.

• 650 _0 |a Marketing |x Key accounts.

• 650 _0 |a Customer services.

• 920 __ |a 222016 |z 1

• 998 __ |a PUL