机读格式显示(MARC)
- 000 00901cam a2200289 a 4500
- 008 000301s2000 ncua b 000 0 eng d
- 020 __ |a 1583200045 (pbk.)
- 035 __ |a (OCoLC)ocm42839768
- 040 __ |a OEM |c OEM |d DLC
- 050 00 |a HF5415.5 |b .H294 2000
- 100 1_ |a Hartman, Jason.
- 245 10 |a Become the brand of choice : |b how to earn millions through relationship marketing / |c by Jason Hartman.
- 260 __ |a Greensboro, NC : |b Lifestyles Press, |c c2000.
- 300 __ |a 292 p. : |b ill. ; |c 22 cm.
- 504 __ |a Includes bibliographical references (p. 267-268).
- 650 _0 |a Relationship marketing.
- 650 _0 |a Customer relations.
- 650 _0 |a Customer services.
- 650 _0 |a Consumer satisfaction.