机读格式显示(MARC)

• 000 01132cam a2200301 a 4500

• 001 0000212838

• 003 CAL

• 005 20101222093000.0

• 008 990225r19981997cc a b 001 0 eng d

• 020 __ |a 7810443852

• 040 __ |a ZSU |c ZSU

• 090 __ |a C93/E13

• 093 __ |a C93 |2 4

• 099 __ |a CAL 022000379211 |a CAL 022000759644

• 100 1_ |a Plunkett, W. Richard |q (Warren Richard)

• 245 10 |a Management : |b meeting and exceeding customer expectations / |c Warren R. Plunkett, Raymond F. Attner = 管理学 : 满足和超越顾客期望 / 沃伦·R. 普拉克特, 雷蒙·F. 阿特纳合著.

• 246 31 |a 管理学 : |b 满足和超越顾客期望

• 250 __ |a 6th ed.

• 260 __ |a 大连 : |b 东北财经大学出版社, |c 1998.

• 300 __ |a xxi, 760 p. : |b ill. ; |c 26 cm.

• 440 _0 |a 世界财经与管理教材大系. |p 管理系列·英文版

• 500 __ |a Rev. ed. of: Introduction to management. 5th ed. c1994.

• 500 __ |a Reprint. Originally published:

• 504 __ |a Includes bibliographical references (p. 707-733) and index.

• 650 _0 |a Management.

• 700 1_ |a Attner, Raymond F.

• 700 1_ |a Plunkett, W. Richard |q (Warren Richard). |t Introduction to management.

• 920 __ |a 222016 |z 2