机读格式显示(MARC)

• 000 01004cam a2200313 a 4500

• 001 0000373733

• 003 CAL

• 005 20190929090300.0

• 008 040531s1998 nyua 001 0 eng d

• 010 __ |a 98023469

• 020 __ |a 0812930371

• 040 __ |a DLC |c DLC |d C#P |d HST

• 050 00 |a HF5415.5 |b .S49 1998

• 082 00 |a 658.8/12/02854678 |2 21

• 090 __ |a F713.36/E34

• 093 __ |a F713.36 |2 4

• 099 __ |a CAL 022004071803

• 100 1_ |a Seybold, Patricia B.

• 245 10 |a Customers.com : |b how to create a profitable business strategy for the Internet and beyond / |c Patricia B. Seybold with Ronni T. Marshak.

• 250 __ |a 1st ed.

• 260 __ |a New York : |b Times Business, |c c1998.

• 300 __ |a xx, 360 p. : |b ill. ; |c 25 cm.

• 500 __ |a Includes index.

• 650 _0 |a Customer services |x Communication systems.

• 650 _0 |a Internet marketing.

• 650 _0 |a World Wide Web (Information retrieval system).

• 650 _0 |a Internet (Computer network).

• 700 1_ |a Marshak, Ronni T.

• 920 __ |a 222016 |z 1