机读格式显示(MARC)

• 000 00968cam a2200301 4500

• 001 0000374347

• 003 CAL

• 005 20191008162300.0

• 008 900510s1991 nyu 00110 eng

• 010 __ |a 90038120 //r952

• 020 __ |a 0471526487 (alk. paper)

• 040 __ |a DLC |c DLC |d DLC

• 050 00 |a HF5415.13 |b .G68 1991

• 082 00 |a 658.8/02 |2 20

• 090 __ |a F713.5/E160

• 093 __ |a F713.5

• 099 __ |a CAL 022000395821

• 100 1_ |a Graham, John R. |q (John Rushton), |d 1931- |0 CAL n2005090483# |7 ba0yba0y

• 245 10 |a Magnet marketing : |b the ultimate strategy for attracting and holding customers / |c John R. Graham with Steven J. Bennett.

• 260 __ |a New York : |b Wiley, |c c1991.

• 300 __ |a xiv, 242 p. ; |c 24 cm.

• 500 __ |a Includes index.

• 650 _0 |a Consumer satisfaction.

• 650 _0 |a Customer services.

• 650 _0 |a Marketing |x Management.

• 700 1_ |a Bennett, Steven J., |d 1951- |0 CAL n2005017970# |7 ba0yba0y

• 920 __ |a 222016 |z 1

• 998 __ |a WUL