机读格式显示(MARC)

• 000 00845cam a2200277 a 4500

• 001 0000373718

• 005 20190927104300.0

• 008 930507s1993 nyu 001 0 eng

• 010 __ |a 93022717

• 020 __ |a 0070217009 (hc. : acid-free paper)

• 020 __ |a 0070217017 (pbk. : acid-free paper)

• 035 __ |a (DLC) 93022717

• 040 __ |a DLC |c DLC |d DLC

• 050 00 |a HF5439.8 |b .F68 1994

• 082 00 |a 658.8/1 |2 20

• 090 __ |a F713.3/E33

• 093 __ |a F713.3 |2 5

• 100 1_ |a Fournies, Ferdinand F.

• 245 10 |a Why customers don't do what you want them to do and what to do about it / |c Ferdinand F. Fournies.

• 260 __ |a New York : |b McGraw-Hill, |c c1994.

• 300 __ |a xv, 224 p. ; |c 24 cm.

• 500 __ |a Includes index.

• 650 _0 |a Sales personnel |x Training of.

• 650 _0 |a Sales management.

• 650 _0 |a Selling.

• 920 __ |a 222016 |z 1