机读格式显示(MARC)
- 000 00870cam a2200313 a 4500
- 008 020412s2003 nyu b 000 0 eng
- 050 00 |a HF5415 |b .B4235 2003
- 099 __ |a CAL 022007138374
- 100 1_ |a Beckwith, Harry, |d 1949-
- 245 10 |a What clients love : |b a field guide to growing your business / |c Harry Beckwith.
- 260 __ |a New York : |b Warner, |c c2003.
- 300 __ |a xvii, 282 p. ; |c 20 cm.
- 504 __ |a Includes bibliographical references (p. 267-274)
- 650 _0 |a Brand name products.
- 650 _0 |a Customer relations
- 650 _0 |a Success in business.