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检索到 18 条 主题词=SERVICE INDUSTRIES 的结果    

 


所有图书 可借图书

  1. 西文图书1.Domestic regulation and service trade liberalization / F719/E18

    馆藏复本：1
    可借复本：1     Aaditya Mattoo and Pierre Sauvé, editors.
    World Bank ; c2003.
    (0) 馆藏

  2. 西文图书2.The service edge : 101 companies that profit from customer care / F719/E17

    馆藏复本：1
    可借复本：1     by Ron Zemke with Dick Schaaf ; foreword by Tom Peters
    Penguin, 1990, c1989
    (0) 馆藏

  3. 西文图书3.Selling the invisible : a field guide to modern marketing / F719/E15

    馆藏复本：1
    可借复本：1     Harry Beckwith.
    Warner Books, c1997.
    (0) 馆藏

  4. 西文图书4.Best face forward : why companies must improve their service interfaces with customers / F713.5/E162

    馆藏复本：1
    可借复本：1     Jeffrey F. Rayport, Bernard J. Jaworski.
    Harvard Business School Press, c2005.
    (0) 馆藏

  5. 西文图书5.Services marketing : integrating customer focus across the firm / 2nd ed. F719/E14

    馆藏复本：1
    可借复本：1     Valarie A. Zeithaml, Mary Jo Bitner.
    Irwin/McGraw-Hill, c2000.
    (0) 馆藏

  6. 西文图书6.Marketing services : competing through quality / F713.8/E35

    馆藏复本：1
    可借复本：1     Leonard L. Berry, A. Parasuraman.
    Free Press ; c1991.
    (0) 馆藏

  7. 西文图书7.Marketing in the service sector / F737.123/E9

    馆藏复本：1
    可借复本：1     John M. Rathmell.
    Winthrop Publishers, c1974.
    (0) 馆藏

  8. 西文图书8.The invisible touch : the four keys to modern marketing / F713.5/E75

    馆藏复本：1
    可借复本：1     Harry Beckwith.
    Warner Books, c2000.
    (0) 馆藏

  9. 西文图书9.Market leadership strategies for service companies : creating growth, profits, and customer loyal... F713.5/E51

    馆藏复本：1
    可借复本：1     Craig Terrill and Arthur Middlebrooks.
    NTC Business Books, c2000.
    (0) 馆藏

  10. 西文图书10.The AMA handbook of marketing for the service industries / F713.50/E37

    馆藏复本：1
    可借复本：1     Carole A. Congram, editor, Margaret L. Friedman, associate editor.
    American Management Association, c1991.
    (0) 馆藏

  11. 西文图书11.Services marketing: integrating customer focus across the firm / Seventh edition. F719/E11=7

    馆藏复本：3
    可借复本：3     Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler = 服务营销 / 瓦拉瑞尔·A. 泽丝曼尔, 玛丽·...
    机械工业出版社, 2019.
    (0) 馆藏

  12. 西文图书12.Supertrends of future China : billion dollar business opportunities for China's Olympic decade / F832.6/E2

    馆藏复本：3
    可借复本：3     James K. Yuann, Jason Inch.
    World Scientific, c2008.
    (0) 馆藏

  13. 西文图书13.Uncommon service : how to win by putting customers at the core of your business / F713.55/E7

    馆藏复本：3
    可借复本：3     Frances Frei, Anne Morriss.
    Harvard Business Review Press, c2012.
    (0) 馆藏

  14. 西文图书14.Financial and accounting handbook for service industries / F719/E6

    馆藏复本：1
    可借复本：1     Jerome P. Solomon.
    CBI Pub. Co., c1981.
    (0) 馆藏

  15. 西文图书15.International trade in services : new trends and opportunities for developing countries / F719/E3

    馆藏复本：1
    可借复本：1     Olivier Cattaneo ... [et al.], editors.
    World Bank, c2010.
    (0) 馆藏

  16. 西文图书16.Trade in services negotiations : a guide for developing countries / F719/E4

    馆藏复本：1
    可借复本：1     edited by Sebastián Sáez.
    World Bank, c2010.
    (0) 馆藏

  17. 西文图书17.The best service is no service : how to liberate your customers from customer service, keep them hap F713.50/E13

    馆藏复本：2
    可借复本：2     Bill Price, David Jaffe.
    Jossey-Bass, c2008.
    (0) 馆藏

  18. 西文图书18.Services marketing : people, technology, strategy = 服务营销 : 人员、技术与策略 /-4th ed. F713.5/E2

    馆藏复本：5
    可借复本：5     Christopher Lovelock.
    清华大学出版社, 2001.
    (0) 馆藏

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