检索到 46 条 主题词=CUSTOMER RELATIONS 的结果
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西文图书1.Become the brand of choice : how to earn millions through relationship marketing / F713.50/E128
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可借复本：1 by Jason Hartman.
Lifestyles Press, c2000.
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西文图书2.Customer Relationship management systems : ROI and Results Measurement / F713.55/E60
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可借复本：1 Glen S.Petersen.
Strategic Sales Performance,Inc, 1998.
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西文图书3.Customer intimacy : pick your partners, shape your culture, win together / F713.5/E223
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可借复本：1 by Fred Wiersema
Knowledge Exchange, c1996
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西文图书4.Pro logo : brands as a factor of progress / F719/E16
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可借复本：1 Michel Chevalier and G茅rald Mazzalovo ; [translation: Joe LaCour]
Palgrave Macmillan, 2004
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西文图书5.The customer differential : the complete guide to implementing customer relationship management / F713.3/E69
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可借复本：1 Melinda Nykamp.
AMACOM, c2001.
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西文图书6.Reconnecting with customers : building brands and profits in the relationship age / F713.5/E201
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可借复本：1 Jack Myers.
Spurge Ink!, 1998.
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西文图书7.Successful customer relationship marketing : new thinking, new strategies, new tools for getting... F713.3/E58
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可借复本：1 Bryan Foss & Merlin Stone.
Kogan Page, 2001.
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西文图书8.The relationship-based enterprise : powering business success through customer relationship manag... F715.2/E1
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可借复本：1 Ray McKenzie.
McGraw-Hill Ryerson Ltd., 2001.
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西文图书9.Friendship marketing : growing your business by cultivating strategic relationships / 1st ed. F713.50/E101
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可借复本：1 Gerald R. Baron.
Oasis Press, c1997.
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西文图书10.Aftermarketing : how to keep customers for life through relationship marketing / F713.5/E187
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可借复本：1 Terry G. Vavra.
Business One Irwin, c1992.
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西文图书11.Creating customer evangelists : how loyal customers become a volunteer sales force / F713.55/E49
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可借复本：1 Ben McConnell, Jackie Huba.
Dearborn Trade Pub., c2003.
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西文图书12.ValueSpace : winning the battle for market leadership : lessons from the world's most admired com... F713.5/E167
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可借复本：1 Banwari Mittal, Jagdish N. Sheth.
McGraw-Hill, c2001.
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西文图书13.Complaint management : the heart of CRM / 1st ed. F713.5/E174
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可借复本：1 Bernd Stauss, Wolfgang Seidel.
Thompson/South-Western, c2004.
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西文图书14.Loyalty rules! : how today's leaders build lasting relationships / F272.91/E17
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可借复本：1 Frederick F. Reichheld.
Harvard Business School Press, c2001.
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西文图书15.Strategies for effective customer education / G40/E3
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可借复本：1 Peter Honebein.
NTC Business Books, c1997.
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西文图书16.Total access : giving customers what they want in an anytime, anywhere world / F713.5/E164
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可借复本：1 Regis McKenna.
Harvard Business School Press, c2002.
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西文图书17.Enterprise one to one : tools for competing in the interactive age / 1st ed. F713.50/E77
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可借复本：1 Don Peppers and Martha Rogers.
Currency Doubleday, c1997.
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西文图书18.Building brands directly : creating business value from customer relationships / F713.5/E124
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可借复本：1 Stewart Pearson.
New York University Press, 1996.
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西文图书19.Return on customer : creating maximum value from your scarcest resource / 1st ed. F713.50/E79
馆藏复本：1
可借复本：1 Don Peppers and Martha Rogers.
Currency/Doubleday, 2005.
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西文图书20.The customer marketing method : how to implement and profit from customer relationship management / F713.3/E48
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可借复本：1 Jay Curry with Adam Curry.
Free Press, c2000.
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